To ensure that we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 0800 7471340 or write to us at
Proprietor Mr Joe Smith, J S Roofing & Builders, 67 Ninehams Road, Caterham,
Croydon, Surrey, CR3 5LN or email us at [email protected]
and we aim to respond within 14 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.